How to Shop
SHOPPING & SHIPPING INFORMATION
All prices shown on this website include GST. The GST amount is equal to 1/11th of the total price.
PAYPAL - the webshop will automatically default to the PAYPAL system, where you can easily and safely pay using your credit card or transfer funds from your account. A Paypal invoice will be sent to you when your goods are ready to be despatched.
If you prefer not to use PAYPAL you may use other payment options:
DIRECT DEPOSIT - you may also deposit funds directly into our bank account. You will need to email us your order and we will confirm back to you the final amount due and our account details. When making the payment please note your name on the banking details and email us the receipt number and your order will be despatched immediately.
BY PHONE - if you prefer to pay by phone please email us your order and daytime contact number and we will call you. Alternatively, if you prefer personal contact please don't hesitate to call us on 02 9967 9415.
RECEIPTS - all orders will include an itemised invoice showing GST.
RETURNS POLICY - items may not be returned for change of mind, however if goods are faulty or damaged in any way they may be refunded provided you have kept your receipt and they are returned within 30 days.
All orders will be despatched promptly (within 24 to 48 hours) provided items are in stock. Some items may not be in stock - we have access to over 50,000 titles (books and CD's) - not all of which are stocked in our shop but may be ordered. Sometimes the publisher or their agent is out of stock due to heavy demand etc, if that is the case we will always do our best to let you know the expected delay. If only part of your order is available we will let you know and you can decide if you would prefer to wait or take a part delivery.
All orders weighing less than 1 kg will be sent anywhere in Australia for just $6.50 (which is the default in our webshop.)
Very small orders will be charged $5.00 only - that is - CD's, small crystals, Aura-Soma Pomanders & Quintessences or Vibrational Oils. We will refund the difference to you.
Large orders ( weighing over 1 kg) will incur an additional charge for postage which will be advised by email or phone.
URGENT ORDERS - if you require an item urgently please let us know. An additional charge will be incurred for Express Post.
REGISTERED & INSURED - for valuable items we recommend that you register and insure. Please advise us of your requirement by email or phone and we will be happy to organise it for you and will advise you of the additional cost.
INTERNATIONAL ORDERS - payment may be made by PAYPAL. Freight will be calculated according to the weight of the parcel and the destination. The additional amount required for shipping will be advised by email.
PACKING - all orders will be well packed to ensure that your items arrive in good condition. If there is ever a problem notify us within 48 hours and we will fix it.
GIFT WRAPPING - free gift wrapping is available, please just let us know if it's for a male or female and we will do the rest!
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